U.S.A. | Hawaii
Hilo International Airport
PHTO
A ground support facility at Hilo International Airport, with five other locations throughout Hawaii
On behalf of our team,
welcome to Hawaii!
My team and I take great pride in the first-class service we provide, and nothing is more important to us than your complete satisfaction. Whatever you require, from seamless ground handling arrangements to a tour of Kilauea volcano, we are here to make it happen.
From the minute you arrive on our beautiful island, we want to make your visit a memorable one. Your crew and passengers will be greeted with traditional fresh flower leis and made to feel at home in our newly renovated facility with its easy ramp access and parking directly in front of the lounge.
We have certified safety training and a solid security record. If you plan to travel onwards, we can support your operation at airports throughout our state.
I look forward to welcoming you on your next visit.
Sincerely,
Daniel Treas, Jr.
Manager
Universal Aviation in Hilo, Hawaii
Three different ways we can take care of your
ground support needs throughout Hawaii
Services
Ground support capabilities
| Languages spoken | English, Hawaiian, Conversational Japanese, Spanish, and French |
| Customs and immigration? | Yes |
| UVair® contract fuel available? | Yes |
| Conference rooms? | No |
| Limousine service and car rental? | Yes |
| Crew accommodation arrangements? | Yes |
| Security arrangements? | Yes |
| Maintenance? | No |
| Direct ramp access? | Yes |
| Computerized worldwide weather briefings? | Yes |
| Baggage handling? | Yes |
| Permit coordination? | No |
| Lav service? | Yes |
Flight support
| RVSM: | n/a |
| ACAS/TCAS II: | n/a |
| ICAO Annex 16, Chapter II: | n/a |
| RNP 5/RNP 10 airspace: | n/a |
| 8.33 MHz channel spacing: | n/a |
| Airport fire protection category: | PHTO: C |
Directions
Directions to airport
Starting at the Palace Theater, head northeast on Haili Street toward Kamehameha Avenue. Turn right at Kamehameha Avenue, then right at Hawaii Belt Road/Kanoelehua Avenue. Turn left at Airport Road to arrive at Hilo International Airport.
Directions to office
Exit airport to Kanoelehua Avenue and turn right at Hualani Street. Continue to Gate #21 to arrive at the office.
Facility contact information
Air Service Hawaii
Hilo International Airport
Gate 27, General Lyman Field
Hilo, Hawaii 96720
USA
Location FAQ
| Hours of operation | 0800-1700 (after-hours callout fee: $125.00 + 4.166% tax = $130.21) |
| Airport restrictions? | No |
| Noise restrictions? | No |
| Slots required? | No |
| VIP passenger lounge? | Yes |
| VIP crew lounge? | Yes |
| Air conditioning? | Yes |
| Internet access/Wi-Fi? | Yes |
| Refreshments? | Yes |
| Flight-plan filing? | Yes |
| Restrooms? | Yes |
| Showers? | Yes |
| Prayer room? | No |
| Hangarage? | No |
| VIP catering? | Yes |
