In the wake of COVID-19, our entire industry must rethink the way we do things. This will result in revised procedures, more processes to follow, more documentation, increased admin burden, and enhanced vendor vetting—adding more complexity to our world.
Across our Universal Aviation® FBO Ground Services network – as well as across our preferred third-party ground handler network –, we’re rethinking the entire ground experience. Passengers and crew are less interested in facility amenities now, and they are more concerned with ground time velocity and reducing risk of exposure.
At each of our locations, we’ve been focusing extensively on passenger and crew traffic flow analysis to increase speeds where we can, reduce possible points of contact once they leave the aircraft, and perform before-and-after sterilization of physical touchpoints that we control.
With our expertise of our parent company, Universal Weather and Aviation, Inc., in directly managing the core logistical phases of the mission most challenged by the COVID-19 epidemic we’ve developed health and safety standards based on guidance published by the CDC, FDA, IATA, NBAA, WHO and others.
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