IRELAND | Shannon
A ground support facility at Shannon International Airport, supporting trips throughout Ireland and offering fast assistance for U.S. pre-clearance flights
Welcome to Shannon!
My team and I would like to extend a warm Irish welcome to you here at Shannon Airport. The comfort and safety of your crew, passengers and aircraft are of the utmost importance to us. We pride ourselves on our professionalism and efficiency, and on making Shannon feel like a home from home.
Our Operations Office, VIP Lounge and Crew Business Center are all located within Shannon Airport’s main terminal building, which allows us to achieve ultra quick turnaround times.
We are proud of our airport and want you to be, too. Shannon was the first airport in the world to offer duty-free and the first location outside of North America to offer U.S. customs pre-clearance. We are the only airport in Ireland open all year. We have no noise policy, no slots and no restrictions. We are tax- and VAT-free and we have one of the longest runways in Europe.
Come and sample our legendary Irish hospitality and excellent customer service. While you’re here, we hope you might also have time to explore a little of what our beautiful country has to offer.
Universal Aviation in Shannon
Three different ways we can take care of your
ground support needs throughout Ireland
Ground support capabilities
|Customs and immigration?||Yes|
|UVair® contract fuel available?||Yes|
|Conference rooms?||Yes – on request|
|Limousine service and car rental?||Yes|
|Crew accommodation arrangements?||Yes|
|Maintenance?||Yes – by arrangement|
|Direct ramp access?||Yes|
|Computerized worldwide weather briefings?||Yes|
|Additional services||Potable water; ground power, air cart; towing/pushback; passenger steps, beltloader hi-loader, airbridge de-icing; customs and immigration- both Irish and U.S. pre-clearance|
|ACAS/TCAS II:||Required for turbine engine aircraft with MTOW exceeding 15,000 kg or more than 30 pax seats|
|ICAO Annex 16, Chapter II:||No restrictions|
|RNP 5/RNP 10 airspace:||Yes|
|8.33 MHz channel spacing:||Required|
|Airport fire protection category:||EINN: 9|
Directions to airport
Once on the main airport road, continue as if going to the main terminal building. Carry on past the terminal building (one-way system); immediately after arrivals, there is a coach park which connects to the Link Corridor.
Directions to office
After exiting arrivals, while still in the main terminal, turn left. Carry on past the Bank of Ireland, and you are now in the Link Corridor. Pass through the double doors; our office is approximately 10 yards on your left.
Facility contact information
Republic of Ireland
|Hours of operation||0800 – 2200 (24 hours on request)|
|VIP passenger lounge?||Yes|
|VIP crew lounge?||Yes – plus a crew business center|
|Prayer room?||Yes – can be arranged|
|Hangarage?||Yes – upon request|
U.S. border pre-clearance
What is U.S. border pre-clearance?
U.S. customs and border pre-clearance is the process by which international flights bound for the U.S. are able to undergo all necessary customs and immigrations checks prior to landing on U.S. soil. On arrival at one of more than 200 airports in the U.S., crew and passengers are then classed as domestic travelers and are therefore not subject to potentially lengthy clearances and delays.
Shannon Airport is currently the only European airport to offer U.S. customs pre-clearance to private aircraft.
- Speedy U.S. disembarkation – Fast and hassle-free arrivals procedure after touching down in the U.S.
- Quick turnaround – Shannon’s pre-clearance process averages just 60 minutes from chocks on to chocks off
- Ideal refueling location – As a duty- and tax-free zone, Shannon Airport offers some of the cheapest fuel in Europe, making it an ideal stopover destination
- Discreet VIP service – Shannon’s newly reconfigured terminal building allows passengers to move quickly and discreetly from their plane to a private VIP screening area
- Competitive UVair® fuel – Enjoy the convenience of Europe’s most competitively priced UVair fuel at Shannon
- Crew handovers – Shannon offers excellent arrangements for crew handovers, with the luxurious five-star Dromoland Castle Hotel and Country Estate a ten-minute drive away
- Support staff – Universal Aviation’s ground support team were the first to welcome flights to Shannon under the new pre-clearance system, and their expertise ensures travelers are able to resume their onward journey with minimal delay
- Convenience – Shannon Airport can cater for any size of aircraft 24 hours a day, has very short taxi times, and offers a real understanding of the needs of business travelers
To enquire about U.S. pre-clearance for your next trip, click here.
To view the full operational information regarding the U.S. Customs and Border Protection process, click here.
Recent articles discussing operating in Ireland
from our Operational Insight blog
Operations to Ireland – Hotels, Local Area & Culture
For crews on destination or overnight stops to Ireland, there are plenty of good hotel and local transport options to consider. High-quality accommodations are available close to major airports, and, in key cities, you’ll find large international chain hotels. Work with your ground handler or your 3rd-party provider to source… Read more.
Operations to Ireland – Permits, PPRs and Airport Slots
It’s important to know Prior Permission Required (PPR) and airport slot requirements when planning operations to Ireland. While the process and necessary documentation are not onerous, it’s important to submit all documentation simultaneously… Read more.
Operations to Ireland – Flight Planning, Weather & NOTAMS
For business aircraft operators, flight planning in Ireland is a relatively straightforward process, as you long as you plan in advance and understand the operating environment. However, it’s important to be aware that any changes or delays to your flight plan may impact Eurocontrol-issued airway slots… Read more.
Operations to Shannon, Ireland – Airport Operations & Security
Airport operations are particularly user-friendly and trouble-free in Ireland – particularly at Shannon (EINN), where scheduled commercial traffic is not much of a factor. You can park aircraft as long as you like and power in and out of parking stands and you’ll seldom face a requirement to relocate your aircraft on the field… Read more.
Overview of CIQ and U.S. Preclearance in Shannon, Ireland
Clearing Irish Customs, Immigrations and Quarantine (CIQ) is normally an uncomplicated process. Operators need to be mindful, however, of visa requirements and the need to dispose of almost all non-pre-packaged, non-shelf-stable international food and catering trash on arrival in Ireland. In almost all cases, passengers… Read more.
Requesting Jet Fuel and Other BizAv Services in Ireland
For business aircraft operators, jet fuel prices in Ireland – particularly in Shannon (EINN) – are among the lowest in Europe. Service levels for fuel and additional services are excellent, and availability is good. Best practice is to take the time to confirm fuel uplifts, as well as 4th-party vendor services, 24 hours before… Read more.
Understanding Ground Handling at Ireland Airports
Major airports in Ireland are easy destinations in terms of ground handling service availability and setup for business aviation operators. Landing permit requirements and operating restrictions are minimal, a full range of 4th-party services is available, and costs are competitive for ground handling… Read more.
Latest Update of Shannon U.S. CBP Preclearance
U.S. Customs and Border Protection (CBP) preclearance got off to a slow start when it was first introduced in 2010. During this introduction phase, many operators found the process troublesome and time-consuming, but things have changed over the last year. It’s now possible to pre-clear at Shannon (EINN) in about half the ground… Read more.
5 Great Tech Stops in Europe for Business Aviation –
For business aircraft operators, the European region offers many good tech stop options, depending where you’re flying to and from. Best practice is to avoid tech stops at locations with significant airport congestion or tight airport slot requirements. Dramatic savings in jet fuel uplift costs are achievable with advance planning… Read more.