IRELAND | Shannon
Shannon Airport

EINN

A ground support facility at Shannon International Airport, supporting trips throughout Ireland and offering fast assistance for U.S. pre-clearance flights

Sean Raftery, Managing Director; Derek Collins, General Manager

Welcome to Shannon!

My team and I would like to extend a warm Irish welcome to you here at Shannon Airport. The comfort and safety of your crew, passengers and aircraft are of the utmost importance to us. We pride ourselves on our professionalism and efficiency, and on making Shannon feel like a home from home.

Our Operations Office, VIP Lounge and Crew Business Center are all located within Shannon Airport’s main terminal building, which allows us to achieve ultra quick turnaround times.

We are proud of our airport and want you to be, too. Shannon was the first airport in the world to offer duty-free and the first location outside of North America to offer U.S. customs pre-clearance. We are the only airport in Ireland open all year. We have no noise policy, no slots and no restrictions. We are tax- and VAT-free and we have one of the longest runways in Europe.

Come and sample our legendary Irish hospitality and excellent customer service. While you’re here, we hope you might also have time to explore a little of what our beautiful country has to offer.

Sincerely,

Derek Collins

General Manager
Universal Aviation in Shannon

Three different ways we can take care of your
ground support needs throughout Ireland

  • We operate ground support facilities at EINN and EIDW.
  • We can send our agents to meet you at any destination.
  • We can help coordinate ground support for any location.

Services

Ground support capabilities

Language spoken English
Customs and immigration? Yes
UVair® contract fuel available? Yes
Conference rooms? Yes – on request
Limousine service and car rental? Yes
Crew accommodation arrangements? Yes
Security arrangements? Yes
Maintenance? Yes – by arrangement
Direct ramp access? Yes
Computerized worldwide weather briefings? Yes
Baggage handling? Yes
Permit coordination? Yes
Lav service? Yes

Flight support

RVSM: Implemented
ACAS/TCAS II: Required for turbine engine aircraft with MTOW exceeding 15,000 kg or more than 30 pax seats
ICAO Annex 16, Chapter II: No restrictions
RNP 5/RNP 10 airspace: Yes
8.33 MHz channel spacing: Required
Airport fire protection category: EINN: 9

Directions

Directions to airport

Once on the main airport road, continue as if going to the main terminal building. Carry on past the terminal building (one-way system); immediately after arrivals, there is a coach park which connects to the Link Corridor.

Directions to office

After exiting arrivals, while still in the main terminal, turn left. Carry on past the Bank of Ireland, and you are now in the Link Corridor. Pass through the double doors; our office is approximately 10 yards on your left.

Facility contact information

Universal Aviation
Link Corridor
Shannon Airport
Co. Clare
Republic of Ireland

Location FAQ

Hours of operation 0800 – 2200 (24 hours on request)
Airport restrictions? No
Noise restrictions? No
Slots required? No
VIP passenger lounge? Yes
VIP crew lounge? Yes – plus a crew business center
Air conditioning? Yes
Internet access/Wi-Fi? Yes
Refreshments? Yes
Flight-plan filing? Yes
Restrooms? Yes
Showers? Yes
Prayer room? Yes – can be arranged
Hangarage? Yes – upon request
VIP catering? Yes

U.S. border pre-clearance

Notice: Beginning October 1, 2012, U.S. Customs and Border Protection (CBP) pre-clearance availability in Shannon, Ireland will be limited to one shift, 0700-1500L daily. Currently, there is no planned availability for pre-clearance outside of these hours once this goes into effect.

What is U.S. border pre-clearance?

U.S. customs and border pre-clearance is the process by which international flights bound for the U.S. are able to undergo all necessary customs and immigrations checks prior to landing on U.S. soil. On arrival at one of more than 200 airports in the U.S., crew and passengers are then classed as domestic travelers and are therefore not subject to potentially lengthy clearances and delays.

Shannon Airport is currently the only European airport to offer U.S. customs pre-clearance to private aircraft.

Benefits:

  • Speedy U.S. disembarkation – Fast and hassle-free arrivals procedure after touching down in the U.S.
  • Quick turnaround – Shannon’s pre-clearance process averages just 60 minutes from chocks on to chocks off
  • Ideal refueling location – As a duty- and tax-free zone, Shannon Airport offers some of the cheapest fuel in Europe, making it an ideal stopover destination
  • Discreet VIP service – Shannon’s newly reconfigured terminal building allows passengers to move quickly and discreetly from their plane to a private VIP screening area
  • Competitive UVair® fuel – Enjoy the convenience of Europe’s most competitively priced UVair fuel at Shannon
  • Crew handovers – Shannon offers excellent arrangements for crew handovers, with the luxurious five-star Dromoland Castle Hotel and Country Estate a ten-minute drive away
  • Support staff – Universal Aviation’s ground support team were the first to welcome flights to Shannon under the new pre-clearance system, and their expertise ensures travelers are able to resume their onward journey with minimal delay
  • Convenience – Shannon Airport can cater for any size of aircraft 24 hours a day, has very short taxi times, and offers a real understanding of the needs of business travelers

To enquire about U.S. pre-clearance for your next trip, click here.

To view the full operational information regarding the U.S. Customs and Border Protection process, click here.

Recent articles discussing operating in Ireland

from our Operational Insight blog

Latest Update of Shannon U.S. CBP Preclearance

Latest Update of Shannon U.S. CBP Preclearance

U.S. Customs and Border Protection (CBP) preclearance got off to a slow start when it was first introduced in 2010. During this introduction phase, many operators found the process troublesome and time-consuming, but things have changed over the last year. It’s now possible to pre-clear at Shannon (EINN) in about half the ground… Read more.

5 Great Tech Stops in Europe for Business Aviation - and Why

5 Great Tech Stops in Europe for Business Aviation –
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For business aircraft operators, the European region offers many good tech stop options, depending where you’re flying to and from. Best practice is to avoid tech stops at locations with significant airport congestion or tight airport slot requirements. Dramatic savings in jet fuel uplift costs are achievable with advance planning… Read more.

Contact Information

Contact details for Universal Aviation at EINN
Contact detail Location detail
Country: Ireland
Main office: Shannon, Ireland
ICAO: EINN
Other office(s): Dublin (EIDW)
Locations served: All of Ireland
Radio frequency: 131.59 MHz
SITA: N/A
General manager: Derek Collins
Phone: +353 61 712059 (24 hour)
Mobile: +353 86 3884329 (Duty Mobile)
+353 86 8199851 (Duty Mobile)
Fax: +353 61 712060
Contact us online: Request more information
Get a price estimate
Arrange Ground Support

Click to download printable information

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