UNITED KINGDOM | London (Stansted)
London-Stansted International Airport

Jason Hayward

Welcome to the U.K.

My team and I are proud to represent Universal Aviation at Stansted, which is home to our European Operations Centre (EOC) and one of the most well-connected airports in Europe.

I have great pleasure announcing that our new state-of-the-art facilities are now open, and I hope they will make your journey through Stansted a memorable one. Amenities at your disposal include separate departure and arrival lounges, crew lounge, a crew business centre, and meeting rooms. Technical innovations such as smart TVs have also been incorporated into the building.

At Stansted, we recognize that no two customers are the same, and we take a team approach to getting the job done. We offer a fast and stress-free turnaround and excellent ground handling and concierge services. I believe that attention to detail is key to maintaining our high standards.

Our ramp staff are NATA Safety 1st® trained. With onsite facilities, 24/7 flight planning, and trip-support expertise at the EOC, we are perfectly equipped to be your gateway to London and Europe.

We look forward to welcoming you on your next trip.

Sincerely,

Jason Hayward

General Manager
Universal Aviation, U.K.

Four different ways we can take care of your
ground support and flight planning needs throughout the U.K. and Europe

  • We operate an FBO at EGSS.
  • We can provide flight planning and permit arrangements for trips throughout Europe.
  • We can send our ground handling agents to meet you at any destination within the U.K.
  • We can coordinate ground support for any location within the U.K.

Services

Ground support capabilities

Language spoken English
Customs and immigration? Yes
UVair® contract fuel available? Yes
Conference rooms? Yes
Limousine service and car rental? Yes
Crew accommodation arrangements? Yes
Security arrangements? Yes
Maintenance? Yes – by arrangement
Direct ramp access? Yes
Computerized worldwide weather briefings? Yes
Baggage handling? Yes
Permit coordination? Yes
Lav service? Yes
Additional capabilities Recently renovated FBO (Summer 2012); Meeting rooms with smart TVs and videoconferencing capability; WiFi and multi-national wall sockets; Security screening

Flight support

RVSM: Implemented
ACAS/TCAS II: Required for turbine engine aircraft with a maximum takeoff weight exceeding 15,000 kilograms or more than 30 pax seats
ICAO Annex 16, Chapter II: Stage 2 aircraft with a maximum takeoff weight exceeding 34,000 kilograms are not allowed. Exemptions may be issued in exceptional circumstances for heads of state, emergency and medical flights.
RNP 5/RNP 10 airspace: Yes
8.33 MHz channel spacing: Required
Airport fire protection category: EGSS: 8 (civil); EGSS: 7 (military)

Directions

From London, head north on M11. At exit 8A, keep left onto the ramp towards A120/Stansted Airport/Colchester. Keep left and take the first slip road on the left – long-stay car park/Hilton Hotel/RVP. At the roundabout, take the first exit onto Round Coppice Road towards Parking Long Stay/Airport North/Hilton Hotel business park. Turn right (northeast) onto First Avenue then towards Business Aviation Centre. Take the third road on the right – Ninth Avenue – and continue towards the security gate. On the left is Building 130, Universal (CM24 1QH).

Facility contact information

Universal Aviation
Universal House
9th Avenue,

London-Stansted Airport
Stansted,
Essex CM24 1QH
United Kingdom

Location FAQ

Hours of operation 0700 – 2200 (24 hours on request)
Airport restrictions? Yes
Noise restrictions? Yes
Slots required? Yes
VIP passenger lounge? Yes
VIP crew lounge? Yes – plus a crew business center
Air conditioning? Yes
Internet access/Wi-Fi? Yes
Digital newspapers Yes – 1,942 titles from 97 countries in 57 languages available
Refreshments? Yes
Flight-plan filing? Yes
Restrooms? Yes
Showers? Yes
Prayer room? No
Hangarage? Yes – can be arranged
VIP catering? Yes – Download catering menu

Recent articles discussing operating in the United Kingdom

from our Operational Insight blog

Business Aircraft Operations in the UK: Fuel, Additional Services, and Security

Business Aircraft Operations in the UK: Fuel, Additional Services, and Security

For business aircraft operators traveling to the UK, requests for aviation fuel, in-flight catering, and other services should be made in advance of the trip. Here, we’ll cover the key things you need know about these ground service requests, as well as information about… Read more.

Business Aircraft Operations in the UK: Permits and PPRs

Business Aircraft Operations in the UK: Permits and PPRs

For business aircraft operating to the UK, there are situations when Prior Permission Required (PPR) and/or permits, for landing or overflight, may be required. Though this is a straightforward process, there are lead times and information/documentation that need to be considered… Read more.

Business Aircraft Operations in the UK: Airport Slots

Business Aircraft Operations in the UK: Airport Slots

When airport slots are required for UK destinations, best practice is to submit requests as early as possible. Business aircraft operators will need to request airport slots via a 3rd-party provider or ground handler rather than directly, unless you have a direct account with the… Read more.

UK APD & Upcoming 2015 Changes: Part 2 – Payment & Compliance Issues

UK APD & Upcoming 2015 Changes: Part 2 – Payment & Compliance Issues

Although reporting and paying UK Air Passenger Duty (APD) have been legal obligations since April 2013, many General Aviation (GA) operators still do not do so. For this reason, Her Majesty’s Revenue and Customs (HMRC) has stepped up its policing of… Read more.

Business Aircraft Operations in the UK: Customs, Immigration, and Quarantine

Business Aircraft Operations in the UK: Customs, Immigration, and Quarantine

For business aircraft operators, the Customs, Immigration, and Quarantine (CIQ) process is a quick and not an onerous procedure in the UK. The process goes even more smoothly and quickly when working with your ground handler and providing all required… Read more.

UK APD & Upcoming 2015 Changes: Part 1 – APD Basics

UK APD & Upcoming 2015 Changes: Part 1 – APD Basics

UK Air Passenger Duty (APD) was extended to General Aviation (GA) in April 2013 following its earlier introduction to commercial aviation in 1994. It is calculated based on distance flown and seat pitch, with higher rates imposed for aircraft with 1) a Maximum Takeoff Weight (MTOW)… Read more.

Business Aircraft Operations in the UK: Ground Handling

Business Aircraft Operations in the UK: Ground Handling

The UK is a common destination for business aviation operations. While UK ground handling services are of a high standard, advance planning and early notification of handling requests improve service options and help avoid unnecessary delays… Read more.

European Excise Duties on Jet A-1: Guidelines for Business Aircraft Operators

European Excise Duties on Jet A-1: Guidelines for Business Aircraft Operators

Europe excise duties are applied to aircraft fuel uplifts and can significantly impact cost of fuel at the time of uplift for general aviation operators. Excise duty exemptions are available depending on the status and nature of your flight, but exemption requirements vary from country to country… Read more.

Operational Update: UK Air Passenger Duty Price Changes

Operational Update: UK Air Passenger Duty Price Changes

Air Passenger Duty (APD) is an excise duty charged by Her Majesty’s Revenue and Customs Agency (HMRC) based on "chargeable" passengers being transported from a UK airport on a qualifying aircraft. The amount of APD you’ll pay is based on the number of chargeable passengers and their destination, with "premium"… Read more.

UPDATE: Regulatory Changes for UK Charter Permits

UPDATE: Regulatory Changes for UK Charter Permits

Many regulatory changes are on the cusp of going into effect regarding charter (non-scheduled commercial) operations to the UK in April. For the most part, these are all very positive changes and will help remove some of the uncertainty and delay potential that had formerly existed in terms of processing charter permit requests… Read more.

UPDATE: New Requirements for UK-Area Airport Slots Effective Soon

UPDATE: New Requirements for UK-Area Airport Slots Effective Soon

Amended airport slot procedures for the UK were implemented during the London Games in 2012. It’s been determined that these airport slot procedures will now be a permanent requirement for all arriving/departing flights at airports using the… Read more.

Planning Tips for the 2014 Business Airport World Expo at Farnborough

Planning Tips for the 2014 Business Airport World Expo at Farnborough

The Farnborough Business Airport World Expo is Central Europe’s exhibition focused on showcasing Fixed-Base Operators (FBOs); Maintenance, Repair, and Overhauls (MROs); ground handling agents; and fuel companies to an audience of executive jet owners, operators, chief pilots, schedulers/dispatchers… Read more.

Business Aviation Trip Planning Tips: London Fashion Week 2014

Business Aviation Trip Planning Tips: London Fashion Week 2014

London Fashion Week is a clothing trade show held in London each February and September. It ranks alongside New York, Paris, and Milan as one of the Big Four fashion weeks. The fall London Fashion Week takes place February 13-18 at Somerset House… Read more.

Pet Passport Travel – Now Available at London Stansted Airport (EGSS)

Pet Passport Travel – Now Available at London Stansted Airport (EGSS)

Onboard pets may now enter the UK via Stansted (EGSS), and this is great news for many UK-bound business aircraft operators. There are, however, procedures and specific restrictions to consider, so it’s important to confirm all requirements with your ground handler in advance of travel… Read more.

Trip Planning Preparation: British Formula 1 Grand Prix 2013

Trip Planning Preparation: British Formula 1 Grand Prix 2013

The 2013 British Formula 1 Grand Prix runs June 28-30 at the Silverstone Grand Prix Circuit north of London. This promises to be yet another busy event, bringing a large amount of General Aviation (GA) traffic into the UK. Business aircraft operators planning on flying into the UK around the time of this event need… Read more.

Trip Planning Tips for the UEFA Champions League 2013 Final in London

Trip Planning Tips for the UEFA Champions League 2013 Final in London

The UEFA Champions League 2013 Final takes place 25 May 2013 at Wembley on the north side of London. The event comprises three qualifying rounds, a playoff round, a group stage and four knockout rounds. It also marks the 150th anniversary of the English… Read more.

UK Air Passenger Duty (UK APD) – How it Applies to UK Business Aviation

UK Air Passenger Duty (UK APD) – How it Applies to UK Business Aviation

The UK government will extend the Air Passenger Duty (APD) to General Aviation (GA) starting on April 1, 2013. The good news is that 3rd-party providers, and the industry as a whole, are working with HM Revenue and Customs (HMRC) daily to find solutions… Read more.

All About Temporary Importation of Business Aircraft into the EU

All About Temporary Importation of Business Aircraft into the EU

There are ways to import corporate aircraft into the EU on a permanent importation basis without paying VAT, but there are no options available to private luxury (not for business purposes) flights. Private luxury aircraft are eligible to VAT at the current rate being used in the member state through which they are importing the aircraft… Read more.

3 Must-Knows about Permanent Importation of Business Aircraft into the EU

3 Must-Knows about Permanent Importation of Business Aircraft into the EU

If you plan to operate through the European Union (EU) in a non-EU-registered aircraft with EU resident passengers or crew onboard, it’s important to evaluate options of either permanent or Temporary Admission (TA) of your business aircraft into the EU. There’s no one answer that fits all operations. EU taxation is… Read more.

Flying Charter to the U.K.? Here's What You Need to Know

Flying Charter to the U.K.? Here’s What You Need to Know

Obtaining U.K. charter (non-scheduled commercial) landing permits is usually not difficult if you have all required documents available and submit a request in correct format within the appropriate lead time. However, from time to time, you may run into… Read more.

7 Tips for Business Jet Operators Flying to the British Grand Prix

7 Tips for Business Jet Operators Flying to the British Grand Prix

The 2012 Formula 1 Santander British Grand Prix takes place at Silverstone, which is about 90 minutes northwest of London, on July 6 – 8, 2012. Few sporting occasions match the intensity, glamour, and drama of the Formula 1 Santander British Grand Prix, and visitors can look forward to a full weekend of great racing… Read more.

7 Tips on Flying Your Jet to the Farnborough Air Show

7 Tips on Flying Your Jet to the Farnborough Air Show

The Farnborough International Airshow takes place every other year in even numbered years, and it’s one of the world’s largest aviation trade shows, with 1,400-plus exhibitors and more than 120,000 attendees. This year, trade days are July 9-13, followed by public days on the July 14-15 weekend. Farnborough always draws a lot of… Read more.

Flying to Stansted, London (EGSS): Tips for Business Aviation Operators

Flying to Stansted, London (EGSS): Tips for Business Aviation Operators

There are eight airports in the immediate London area to handle general aviation (GA) flights, but only two are 24-hour airports – Stansted (EGSS) and Luton (EGGW). While all airports have their own unique operating restrictions, EGSS is particularly user friendly, efficient, and flexible in terms of schedule changes… Read more.

In-flight Catering for the 2012 London Olympic Games

In-flight Catering for the 2012 London Olympic Games

With sufficient notice, UK-based in-flight caterers can source just about any food request needed for your business aviation flight. A wide range of options are available within this multi-cultural region. In preparation for the upcoming Olympics period, local in-flight caterers are boosting capacity and deploying assorted… Read more.

Pitfalls of Booking Airport Slots and Services for the 2012 London Olympic Games

Pitfalls of Booking Airport Slots and Services for the 2012 London Olympic Games

If you are a business-aviation operator planning a trip to the 2012 London Olympics, it’s important to know the best procedure for booking airport slots, ground handling and auxiliary services. Over the Olympic Games period this summer, a new system of airport slot coordination will be in place, and advance aircraft parking… Read more.

5 Airport Slots and PPRs to Pay Attention to in Europe

5 Airport Slots and PPRs to Pay Attention to in Europe

When you travel to Europe, requesting airport slots and making Prior Permission Required (PPRs) – as well as requests for revisions – can be a complex process. This is especially true in high-traffic areas and when schedule changes become necessary. Procedures for securing airport slots and PPRs vary throughout the region… Read more.

10 Potentially Challenging International Permits for Business Aviation Operators

10 Potentially Challenging International Permits for Business Aviation Operators

Overflight and landing permits vary in complexity and lead time. It depends on the region of the world you’re flying to and the type of operation you’re doing. Charter (non-scheduled commercial) permits usually require additional documentation and lead time, involve assorted operating restrictions and may be more difficult to change… Read more.

4 Action Items for Successful 2012 London Olympic Games Trip Planning

4 Action Items for Successful 2012 London Olympic Games Trip Planning

When planning a trip to the 2012 Summer Olympic Games in London, you may need to request services such as ground handling, hotels and transportation. Prices, including cancellation fees, will be elevated during this period, so have a firm schedule put together as early as possible. Aircraft parking, hotels and other services… Read more.

6 Important Tips for Successful 2012 London Olympic Games Planning

6 Important Tips for Successful 2012 London Olympic Games Planning

The 2012 Summer Olympic Games will be held in London and across the U.K. from July 27th to August 12th, followed by the Paralympic Games from August 29th to September 9th. For air travel, this period will be among the busiest ever experienced in the area. Record levels of corporate aircraft movements are projected… Read more.

Universal and Universal Aviation are not associated in any way with the Formula One group of companies. F1, FORMULA ONE, FORMULA 1, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX and related marks are trademarks of Formula One Licensing B.V.

Contact Information

Contact details for Universal Aviation at EGSS
Contact detail Location detail
Country: United Kingdom
Main office: London (Stansted Airport)
ICAO: EGSS
Locations served: All of the United Kingdom
Radio frequency: 130.375 MHz
SITA: STNOOUV
General manager: Jason Hayward
Phone: +44 1279 680349
Fax: +44 1279 680372
Contact us online: Request more information
Get a price estimate
Arrange Ground Support

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