Juan Santamaría International Airport

Melissa Cadet is Operations Coordinator at Universal Aviation Costa Rica, where she is known for her steady approach, sharp attention to detail, and ability to keep complex operations moving smoothly. Since joining Universal in 2009, she has become a trusted point person for missions requiring careful coordination, clear communication, and a high level of care for both crew and passengers. Her background in Business Administration and Administrative Management Analysis supports a practical, well-organized approach to every operation. Over the years, Melissa has built strong working relationships with airport authorities, CIQ, and government agencies, helping support a wide range of flights, from presidential visits and major concert movements to humanitarian missions. She also played a role in GAT SJO being recognized as Best Private Aviation Terminal in Latin America. Melissa is especially respected for anticipating challenges early, communicating clearly, and helping create an experience that feels seamless, secure, and well managed from start to finish.