La Romana International Airport

Cindy Ramos is Station Manager at Universal Aviation Dominican Republic (MDLR), where she brings a proactive mindset, high-touch client service, and a calm, capable approach to day-to-day operations. Inspired by her mother, a pioneer in the local aviation community, Cindy built her career from the ground up, advancing from assistant to station manager while gaining broad experience across flight coordination, customer service, and ground handling. Since joining Universal in 2016, she has become an important leader at the station, blending personal attention with strong operational oversight. Her experience includes support for pandemic-era repatriation flights, humanitarian missions following Haiti’s earthquake, and high-traffic events tied to nearby Casa de Campo, including golf tournaments, concerts, and international fishing competitions. Cindy brings a detail-oriented, service-driven style to every operation, with a strong focus on creating smooth, well-coordinated experiences for every customer.