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IRELAND | Dublin | Dublin International Airport

Sean Raftery, Managing Director; Mark Shiels, General Manager

Welcome to Dublin!

It is my pleasure to welcome you to Dublin Airport, where we want our excellent customer service and our first-rate facilities to leave a lasting impression.

Our philosophy is simple: to take the burden of operational requirements away from visiting crews and to ensure that all passengers experience a seamless turnaround.

While an aeroplane is being prepared, our VIP transfer vehicles are available to take passengers to our private facility, which includes two lounges, WiFi and flat-screen TVs, and a complimentary customer car park. Operationally, we have two Jet A-1 fuel trucks on request 24/7 to ensure the timely departure of clients who need to travel on short notice.

We look forward to seeing you on your next trip.

Sincerely,

Mark Shiels

General Manager
Universal Aviation Ireland – Dublin

Three different ways we can take care of your
ground support needs throughout Ireland

  • We operate ground support facilities at EINN and EIDW.
  • We can send our agents to meet you at any destination.
  • We can help coordinate ground support for any location.

Services

Ground support capabilities

Language spokenEnglish
Customs and immigration?Yes
UVair® contract fuel available?Yes
Conference rooms?No
Limousine service and car rental?Yes
Crew accommodation arrangements?Yes
Security arrangements?Yes
Maintenance?Yes
Direct ramp access?No
Computerized worldwide weather briefings?Yes
Baggage handling?Yes
Permit coordination?Yes
Lav service?Yes
Additional capabilitiesDedicated jet fuel trucks; newly refurbished facility

Flight support

RVSM:Implemented
ACAS/TCAS II:Required for turbine engine aircraft with MTOW exceeding 15,000 kg or more than 30 pax seats
ICAO Annex 16, Chapter II:No restrictions
RRNAV5/RNAV10 airspace:Yes
8.33 MHz channel spacing:Required
Airport fire protection category:EIDW: 9

Directions

Directions to airport

Start out at Trinity College, Dublin. Turn right. Drive onto Saint Andrew Street. Turn left onto Church Lane. Turn right onto the N81. Continue onto the N11. Continue onto the N1. Continue onto the M1 (signposted, “M1”). Leave the M1 at Junction 2, then merge onto an unnamed road (signposted, “Airport.”) At the airport roundabout, take the second exit. Continue onto Swords Road. Stay in the left lane. Turn right at the traffic light at the intersection. Drive for 200 yards. In quick succession, turn left, then right, then left again. Universal Aviation is located a short distance away on the lefthand side.

Directions to office

En route to the terminal, Universal Aviation is located 1/4 mile from the main airport entrance. From the airport, turn right and follow the road to the crossroads junction. Turn right and head straight for 200 yards. In quick succession, turn left, then right, then left. Universal Aviation is located on the left-hand side.

Facility contact information

Universal Aviation
Universal House
Corballis Park
Dublin International Airport
Swords
Co Dublin
K67 TF72
Republic of Ireland

Passenger Meeting Point

Platinum Services – Directions: Before Block A Short Term Car Park, there is an immediate left turn signposted ‘Restricted Access’. This leads you onto the Arrivals Road for Terminal 1. Platinum Services customers are permitted to turn left here.

Location FAQ

Hours of operation0800 – 2200 (24 hours on request)
Airport restrictions?No
Noise restrictions?No
Slots required?Yes
VIP passenger lounge?Yes – Two passenger lounges are available.
VIP crew lounge?Yes
Air conditioning?No
Internet access/Wi-Fi?Yes
Digital newspapersYes – 1,942 titles from 97 countries in 57 languages available
Refreshments?Yes
Flight-plan filing?Yes
Restrooms?Yes
Showers?No
Prayer room?No
Hangarage?No
VIP catering?Yes
Oxygen Service Available?Not easily accessible

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Contact Information

Contact details for Universal Aviation at EIDW
Contact detailLocation detail
Country:Ireland
Main office:Dublin, Ireland
ICAO:EIDW
Other office(s):Shannon (EINN)
Locations served:All of Ireland
Radio frequency:131.59 MHz
SITA:N/A
General manager:Mark Shiels
Managing director:Sean Raftery
Phone:+353 1 8145777
+353 1 8145771
+353 86 856 5713 (24 hour)
Fax:+353 1 8145780
Contact us online:E-mail this location
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