Gustavo Cramer Airport

Marcia Taue is Operations Manager at Universal Aviation Brazil, bringing deep expertise in ground operations and client experience to the role. Since joining Universal in 2006, she has built a reputation for professionalism, positivity, and calm leadership in one of Latin America’s most demanding aviation markets. Certified in AVSEC and Business Management, Marcia is known for building strong relationships with CIQ and airport authorities, resolving challenges under pressure, and fostering a welcoming, high-performing environment for both clients and teams. Throughout her career, Marcia has supported operations during high-traffic global events, including the World Cup, Olympics, G20 Summit, and BRICS Summit, while consistently delivering high-level service. She is especially respected for mentoring teammates, adapting to evolving regulations, and bringing steady, relationship-driven leadership to every mission.