Heraklion International Airport

Dimitra Kiriakopoulou is Ops & Customer Care Director at Universal Aviation Greece, bringing deep expertise in business aviation and airport operations across Greece and its islands. Since joining Universal in 2004, she has become a trusted resource for operators navigating the complexities of Greek aviation, supported by strong relationships with aviation authorities, airport management groups, and local service providers. She brings an agile, solution-oriented approach to every mission, especially during the intensity of the summer peak season. Her experience includes support for the Athens Olympic Games and UEFA Champions League Finals, as well as ongoing involvement in shaping industry standards across Greece. Dimitra was also elected by industry peers to represent the business aviation handling community at the Hellenic Slot Coordination Authority, where she participates in key regulatory and slot coordination meetings with full voting rights. She is especially valued for her responsiveness, regulatory knowledge, and commitment to helping operators move through Greece smoothly and successfully.